Policies for Dog Boarding, Daycare, Grooming & Spa Services
Our top priorities are ensuring our Pet Guests and our Team are safe and remain healthy.
To help prevent serious, contagious diseases in a dog boarding and daycare community environment we require guests be current on:
- Flea, tick, and heartworm prevention
- Rabies, Distemper/Parvovirus (DHPP) and Bordetella (Kennel Cough) for adult dogs
- Puppies: At least three Distemper/Parvovirus rounds, an initial Rabies vaccination, and Bordetella (Kennel Cough)
Diseases such as kennel cough can spread rapidly and symptoms may not be evident in all cases. Also, while current kennel cough vaccines help prevent disease, there are numerous strains of kennel cough that vaccines may not protect against. Please become informed about the risks to your pet from visiting dog parks, pet stores, grooming and boarding facilities, or any location where there is a community of dogs.
As a courtesy, and to protect other pets staying with us, please do not bring pets that are under treatment for any contagious illness or that have symptoms of illness the pet parent suspects may be contagious.
We welcome unaltered pets up to 1 year of age. Note that discounts/package pricing are not applicable for adult pet guests that are not spayed or neutered, as they require special accommodations.
Please reach out to us for any special considerations.
We are great with Pets requiring extra attention and care!
We are a perfect place for pets that have special needs such as hearing, vision, and mobility challenges, older aged, incontinent, and dependent on medicine. We love & spoil these pets like our own. Contact us to find out more.
Access our Client Portal to Request a Service
Existing Clients: Use your email address or phone number to create a password and log in. The link to the portal for existing Pet Parents is: https://pawzen.portal.gingrapp.com
If you've already accessed the portal, but have forgotten your password, please click here:
https://pawzen.portal.gingrapp.com/#/public/forgot-password
New Clients: To request a service, please access our Pet Parent Portal and create a profile, review and sign our services agreement, and upload current immunization records. Once a service is requested or profile created, we'll reach out to you about your request and information. https://pawzen.portal.gingrapp.com/#/public/new_customer
We want to know what makes your pet happy, so we ask questions about their routine at home, how they interact with other dogs & humans, their favorite activities, and medicines or dietary restrictions. This information helps us provide your pet with an enriched experience during their stay with us.
- We are by appointment only - requests for services must be confirmed by a team member before arrival. We may not be able to accommodate all requests. Once your request is received, it will be reviewed and the status communicated back to you as soon as possible.
- All spa services are booked directly with a team member. Contact us at 770-880-6714 or pawzengeorgia@gmail.com to request a spa or grooming service.
- If reservations are within the next 48 hours, you may contact us at 770-880-6714 or pawzengeorgia@gmail.com
Please contact us with any questions, we are here to help.
770-880-6714 or pawzengeorgia@gmail.com
